A dedicated customer support
Our team answers from Monday to Friday from 10:00 am to 7:00 pm.
Answers to frequently asked questions
Ordering and shipping
We process orders within 24 business hours and then, subject to availability, your order is shipped within 72 hours. Our packages usually arrive within 8 business days, but since we ship from China, the longest delay is 15 business days.
We are at 2915 Ogletown Road, Newark, Delaware, 19713.
You will receive a tracking link by email after the shipment.
Just put the product in the cart and follow the steps.
You have 24 hours to change your delivery address if you made a mistake.
If your shipping address is incorrect, please contact us by e-mail and provide the correct shipping address as soon as possible. An incorrect delivery address may result in a different delivery location or non-delivery. In these cases, we will not be responsible.
We ship worldwide. However, you may have to pay customs fees in some countries.
No, but we use Stripe, which can register your credit card if you wish.
We ship mainly from France and Asia (China).
If you change your mind...
Feedback and exchanges
Our goal is to ensure that you are completely satisfied with your pajamas. You can exercise your right of withdrawal within the legal period of 14 days without having to justify your reasons and without paying any penalty, except for the return shipping costs. For returns, please contact us on our contact page or by email at [email protected]
In this case, if this is not possible, we will return the package or refund you.
Simply send us a picture of the problem and we will reship your product.
Contact us no later than 1 hour after purchase.
Contact us by email at [email protected], on the store chat or on the contact us page.